Contact information

Have a question about your posture care belt order, sizing, or shipping? We’re here to help!

At getposturecare.com, our dedicated customer support team is focused on providing you with a seamless experience. Please review our quick contact details or drop us a message below.

📬 How to Reach Us

  • Email Support: help@getposturecare.com

  • Phone: 210-298-3218

  • Response Time: We respond to all inquiries within 12 to 24 hours, Monday through Friday. If you reach out over the weekend, we will get back to you first thing on Monday morning!

  • Business Hours: 9:00 AM – 5:00 PM EST, Monday – Friday

💡 Frequently Asked Questions Before You Write:

  • Looking for your package? Check your inbox for our automated shipping confirmation email containing your tracking link. Please note that tracking numbers can take up to 48 hours to update after dispatch.

  • Need to make a return? Check out our [Return and Refund Policy] page to ensure your item is eligible, then email us with your order number.